§1 General Provisions
The online store available at https://agripilot.com/pl is operated by:
Agrospot Sp. z o.o.
ul. Milczańska 18c/15, 61-131 Poznań, Poland
NIP: 7822511121, KRS: 0000365300
Email: info@agripilot.com, Phone: +48 796 756 607
These Terms and Conditions define the rules for using the store, placing orders, making payments, deliveries, returns, and complaints.
§2 Placing Orders
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Orders can be placed through the website 24/7.
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Acceptance of these Terms and Conditions is required to place an order.
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The sales contract is concluded upon order confirmation by the Seller.
§3 Prices and Payments
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All prices are in Polish zloty (PLN) and include VAT.
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Payments are processed via the tPay.com system (quick bank transfers, credit/debit cards).
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The Seller issues VAT invoices.
§4 Delivery and Order Fulfillment
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Orders are fulfilled within 1–3 business days.
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Deliveries are made via DPD courier services, within the territory of Poland only.
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Delivery costs are shown during the order process.
§5 Returns (Right of Withdrawal)
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Consumers have the right to withdraw from a distance sales contract within 14 days without giving a reason.
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This right does not apply to purchases made by businesses (purchase with VAT invoice and NIP number).
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Returned products must be unused and in their original packaging.
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Return shipping costs are borne by the customer.
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Refunds are processed within 14 days of receiving the returned item.
§6 Complaints
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Complaints can be submitted via email to info@agripilot.com or in writing to the company’s address.
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The Seller will respond to the complaint within 14 days.
§7 Personal Data and Privacy
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Customers’ personal data is processed in accordance with the Privacy Policy.
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The data controller is Agrospot Sp. z o.o.
§8 Final Provisions
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In matters not regulated by these Terms and Conditions, the provisions of Polish law shall apply.
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The Seller reserves the right to amend these Terms and Conditions.